Frequently Asked Questions

We provide pre-slab termite barriers, termite collars and perimeter or slab protection for new builds. Send your plans so we can discuss the appropriate scope for your project.

Contact us early, before the relevant slab or concrete work. Installation timing depends on the protection system and the stage of the build, so confirm the requirements with us before booking your pour.

Termite collars are protection components fitted around service pipes where they pass through a slab. The suitable collar and installation method depend on the penetration and the agreed termite protection system.

Service penetrations create potential access points around pipes. Collars form part of the protection at these points; they need to be considered alongside the rest of the building’s termite protection, not as a stand-alone guarantee.

It is termite protection installed at the relevant locations before the slab is poured. The design and extent depend on the building and the selected system. Ask us to review your plans before the site reaches the pour stage.

Yes, perimeter and slab protection are among our services. Send the plans and current site stage so we can confirm the required work and timing.

Send the site address, builder or supervisor contact, current site stage, target pour date and plans where required. Let us know about access restrictions, service penetrations and anything that may affect installation.

Yes. Send your plans to info@barriersolutions.com.au with the site address and a contact number. We can discuss what additional information is needed for a quote or booking.

Yes. We coordinate our termite work and site security services with builders and site supervisors, including site access, readiness and installation timing.

We coordinate our work around the construction stage and agreed schedule. Share your target pour date early and contact us promptly if it changes; availability and site readiness still need to be confirmed.

We provide the relevant documentation for our termite installation. Confirm the documents included in your scope with us before the work is booked.

We service projects across Sydney, NSW. Send your site suburb and required date so we can confirm availability for your location.

Tell us how many sites you have, their locations and the anticipated schedules. We can discuss coordination across multiple projects and confirm capacity before bookings are agreed.

Yes. You can discuss pre-construction termite protection and solar site security camera hire in one conversation. We confirm each service’s scope, timing and quote for your site.

Tell us your site location, the areas you want to cover and the required dates. We confirm the hire scope, deliver and install the cameras, set up access, manage the equipment during the hire and arrange removal at the end.

Our solar site cameras are intended for sites without a permanent mains-power connection. Suitable solar exposure and installation conditions need to be confirmed for your site and equipment.

Tell us whether Wi-Fi is available. We will confirm the connectivity arrangements for the supplied equipment and whether a separate connection is needed. Do not assume an existing site Wi-Fi network is required or that every location has suitable coverage.

Remote monitoring access is available with our site camera service. We will confirm the phone access method, features and authorised users for the equipment included in your hire.

We attend at the agreed time, install the equipment at the agreed positions and set up access. Site readiness, access and coverage requirements should be confirmed before attendance.

Yes, solar cameras can be considered for sites without permanent power. We need to assess solar exposure, placement and connectivity before confirming the installation.

That depends on the site layout, entrances, areas of concern and practical positioning. Send your site details or plans so we can discuss coverage and recommend a hire scope.

Hire starts with a minimum three-month period. Tell us your expected project duration so we can agree the hire period and discuss any extension or end-of-hire arrangements.

The minimum hire period is 3 months.

Yes. We arrange installation and setup at the start of the agreed hire and removal when you are finished, subject to the hire agreement and agreed scheduling.

Contact Barrier Solutions promptly with the site address and a description of the problem. We will assess the issue and arrange the appropriate response under the hire agreement. Do not attempt unauthorised repairs.

Contact us promptly and avoid using or attempting to repair equipment that may be unsafe. We assess the cause and circumstances under the hire agreement. Responsibility and any applicable damage charge depend on that assessment.

If hired camera equipment is damaged due to a tradie, contractor, subcontractor, site worker, vehicle, machinery, deliberate damage, misuse, interference or another site-related cause outside Barrier Solutions’ control, a replacement/damage charge of up to AUD $1,600 may apply in accordance with the hire agreement and circumstances.

If equipment fails or is damaged due to normal weather exposure, an equipment fault or another cause for which Barrier Solutions is responsible, we will handle the issue in accordance with the hire agreement. Customers are not charged for damage that is determined to be Barrier Solutions’ responsibility. This is not a promise of unlimited cover for every weather event.

Contact Barrier Solutions promptly on +61 493 385 096 or info@barriersolutions.com.au. Give us the site address, what happened and photos if safe to obtain. Avoid unauthorised repairs, relocation or interference with the equipment.

Contact us before relocating or adjusting equipment. Placement affects coverage, solar exposure and safety; changes should be agreed with Barrier Solutions under the hire arrangements.

Send the site addresses, expected hire dates and coverage requirements. We can discuss security cameras for builders across multiple projects and confirm equipment availability and each site’s arrangements.